Prescriptions & Results

Prescriptions: 

Patients will need to make an appointment with their treating doctor if they need a renewal of their prescription. 

The doctors we support do not prescribe restricted drugs to new patients.

Results:

When your doctor sends you for any investigations, blood test, x-ray, ultrasound or MRI, it is advisable that you make a review appointment with your doctor to discuss your results even if they are normal to ensure optimal, good quality medical care and understanding of your health.
 
Please note, we do not contact patients with normal results. The clinic encourages patients to be proactive in their health care and book in a follow-up appointment with their doctor to discuss their results. Patients should be aware of the potential seriousness for not attending follow-up appointments, recalls, or investigations.  

Your doctor may be able to discuss your results with you in a face-to-face consultation or via telehealth. To ensure strict patient confidentiality and compliance with the National Privacy Act is maintained, results will not be given over the telephone by reception staff.  

File Transfer:

Please contact reception if you would like your doctor to transfer your medical records to another provider. Your doctor will charge a fee for a file transfer request.

Please allow 7-14 days for the process to be completed.